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Date: May 4, 2021
Media Contact: James BernsenPhone: 512-463-8556
Austin – The Texas Workforce Commission (TWC) is issuing guidance to individuals who receive notices of overpayment due to identity theft, to clarify the best way to respond to such instances.
Identity theft is on the rise, and scammers are targeting Texans, using stolen information to attempt to gain further information. While TWC identifies and locks down most fraudulent applications, it is possible in certain circumstances that some benefits payments have been paid on these imposter claims. In such situations, Texans who have never applied for unemployment benefits may get a notice of overpayment. These individuals are not responsible to pay these benefits back. They should instead take the following steps:
All Texans should take steps to secure their identities online by practicing internet security best practices. Treat your TWC account and all accounts like you would your bank account.
If you think you have been the victim of identity theft, report it using the TWC fraud and identity theft portal at https://mft.twc.state.tx.us/form/UIfraudENG.