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1. How do I become a regulated provider?

Children are referred to providers based solely on the parent’s choice. If you are not currently set up as a provider in the child care program, we will send you a Regulated Provider Packet to complete and return. You must submit a copy of your license. Regulated Provider Packet

2. I have become a regulated provider, but I am not getting children referred to my center. Why?

Workforce Solutions Northeast Texas cannot guarantee that any children will be referred to your program. Children are referred to child care providers based solely on parent choice.

3. I have just been chosen as a child care provider. When do I get paid?

Payment is made after services have been provided. Once the information is imported and processed, you should receive payment within three weeks. Please do not call to ask about payment until three weeks have passed. You may call (903) 794-8999 if you have questions.

4. How do I receive payment?

Providers will have the reimbursement payment directly deposited into a specified checking or savings account. A direct deposit form must be completed and returned with a voided check. If you have a change of address, you must notify us in writing of the change. Also, you must notify us if you change banks to complete the necessary forms.

5. How do we report attendance for Billing?

You will be paid based on how the children a referred in our system. you are required to report when a child is absent 5 consecutive days. (i.e. Monday - Friday; Thursday, Friday, Monday, Tuesday and Wednesday) Eight 5 day reports could result in the child's termination.

6. As a child care provider, am I an employee of Workforce Solutions Northeast Texas?

No. You are an independent contractor and not an agent or employee of Workforce Solutions Northeast Texas. You are fully responsible for the payment of all federal, state and local taxes. We will provide you with IRS form 1099 at the end of each year.

7. How do I submit changes to my previously submitted provider information?

All changes must be submitted in writing by fax, mail or email.