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1. What is Child Care Attendance Automation?
2. How does CCAA work?
3. Who gets a POS device, and who uses the phone?
4. Do I have to use the CCAA system?
5. What happens if I’m not able to report my child’s attendance?
6. Can other people drop off or pick up my child?
7. How do I get cards?
8. I have children at different providers. Do I need more than one card?
9. Can I give my card to my provider and let them do this reporting for me?
10. What if I do not report attendance or absence within seven days?
11. How do I report absences for my child?
12. What if I need help?

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1. Is there a waitlist for the child care program?
2. How long will it take to begin the child care program?
3. How is attendance tracked and payments to the provider handled?
4. Why must I pay my parent share of cost when my child is absent?
5. What income do I report when applying or recertifying for child care?
6. How long does my eligibility for child care continue?

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1. How do I become a regulated provider?
2. I have become a regulated provider, but I am not getting children referred to my center. Why?
3. I have just been chosen as a child care provider. When do I get paid?
4. How do I receive payment?
5. Can I use the parent’s swipe card to report the child’s attendance or absences?
6. How do I know if the parents are properly recording their children’s attendance each day using the swipe card?
7. How do I get answers to questions about problems I have with the Point of Service (POS) machines?
8. As a child care provider, am I an employee of Workforce Solutions Northeast Texas?
9. How do I submit changes to my previously submitted provider information?

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1. I'd like to post a job in WorkInTexas.com. How do I start?
2. Can I create job announcements on my own?
3. When I post a job, why does Workforce Solutions need to know who was hired and the hire date?
4. I have an immediate job opening, and I need some leads quickly. What is the fastest way to get job applicants?
5. Can Workforce Solutions Northeast Texas pre-screen all applicants for employers, to determine if the job candidates possess a desired skill?
6. What do these assessments cost?

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1. Do you have a high school diploma or GED?
2. Do you have reliable transportation?
3. Do you have a resume and cover letter?
4. If you are a parent, do you have reliable child care?
5. Have you registered with WorkInTexas.com?

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1. Where can I find the answers to my frequently asked questions?