Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Job Seeker - Services
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Job Seeker - Services
Services are available to individuals who are:
Unemployed
Underemployed
Entering or re-entering the workforce
Looking to change careers
Workforce Solutions Northeast Texas offers resources to help in many stages of the job search and career development process. For a broader overview of services, visit the Job Seeker page:๏ธ https://www.netxworkforce.org/8/Job-Seeker
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Job Seeker - Services
Workforce Solutions Northeast Texas offers a variety of services, including:
Access to job search tools and labor market information
Career exploration resources
Resume and interview preparation
Workshops on job search strategies
Staff assistance to identify training or career development options
Additional services — like personalized case management and training assistance — may be available based on eligibility. See an overview of job search support:
https://www.netxworkforce.org/8/Job-Seeker -
Job Seeker - Services
No. You do not have to be unemployed to receive job seeker services. Whether you are working but want a better job, changing careers, returning to work, or seeking your first job, Workforce Solutions can help you explore opportunities and resources that fit your goals. See a boarder view of our services at https://www.netxworkforce.org/8/Job-Seeker
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Job Seeker - Services
Yes, many core services — such as job search assistance, workshops, and access to computers and resource rooms — are provided at no cost to the public. Eligibility requirements apply for some training and supportive services. See more information about our services at https://netxworkforce.org/8/Job-Seeker
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Job Seeker - Services
You can start by:
Visiting a Workforce Solutions office in your area
Contacting staff by phone or email for assistance
Exploring online tools and resources
Workforce Solutions staff can help you understand what services you qualify for and guide you through next steps. Contact your local office through the Workforce Solutions Locations page or look at the overview of services here.
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Job Seeker - Services
WorkInTexas.com is the state’s online job-matching system. Registration is free and allows you to:
Search and apply for jobs
Build and save a résumé online
Receive email alerts for job opportunities
Access career tools
Employers statewide post openings here, and many workforce services link directly to this system. Many of our programs that we assist with (Unemployment Insurance (RESEA), WIOA Job Search, SNAP, Choices (TANF), and Child Care Job Search) require WorkinTexas.com registration as part of the eligibility requirements. Learn more about WorkInTexas: https://www.netxworkforce.org/433/Work-In-Texascom
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Job Seeker - Services
Yes. Depending on your situation and eligibility, you may be referred to training programs, education assistance, or career development services that help you build skills for in-demand jobs.
Staff can explain what options may be available to you during your visit or intake appointment. You can see more about WIOA training at https://netxworkforce.org/128/Education-and-Training
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Job Seeker - Services
Support services can include things like access to:
Resource rooms and computers
Printer / Copier usage
Job search workshops
Referrals to partners for additional support
Career and education planning
Public Transportation Passes (*Specific programs and eligibility must be met.)
Gas Assistance (*Specific programs and eligibility must be met.)
Subsidized Employment opportunities (*Specific programs and eligibility must be met.)
Child Care Assistance (*Eligibility must be met.)
Eligibility for specific supports may vary. More detailed information about various programs can be found here: https://netxworkforce.org/499/Programs
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Job Seeker - Services
Workforce Solutions offers resume help and interview preparation through workshops and staff support. You can also find tools and tips online through the Job Seeker section or ask for assistance at your local workforce center. We also have prerecorded video workshops located at: https://netxworkforce.org/437/Video-Workshops
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Job Seeker - Services
Visit the Workforce Solutions Locations and Staff information on the site to find office contact details and hours of operation. Staff in each center can answer questions and connect you with the appropriate services.
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Job Seeker - Services
Unemployment Insurance (UI) tax forms, including Form 1099-G, are issued by the Texas Workforce Commission (TWC) — not Workforce Solutions Northeast Texas.
To access or request a copy of your 1099-G form, log in to your Unemployment Benefits Services account through TWC:
TWC Unemployment Benefits Services Login:
https://apps.twc.texas.gov/UBS/security/logon.doAdditional information about Unemployment tax forms is available here, TWC Unemployment Benefits Information:
https://www.twc.texas.gov/programs/unemployment-benefitsIf you are unable to access your online account, you may contact TWC directly using the contact information provided on their website.
If you need general guidance, Workforce Solutions staff can help direct you to the appropriate TWC resources, Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices -
Job Seeker - Services
Form W-2 is issued by your employer, not Workforce Solutions Northeast Texas. If you have not received your W-2:
Contact your employer or former employer directly to request a copy.
Confirm that they have your correct mailing address.
If you are unable to obtain your W-2 from your employer, you may contact the Internal Revenue Service (IRS) for guidance on how to proceed. IRS Information About Missing W-2 Forms:
https://www.irs.gov/forms-pubs/about-form-w-2If your concern relates to unpaid wages or an employment dispute, you may contact the Texas Workforce Commission for additional guidance, Texas Workforce Commission:
https://www.twc.texas.govIf you need general assistance understanding your options, you may contact a Workforce Solutions office for direction to the appropriate agency. Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices -
Job Seeker - Services
Eligibility for WIOA Adult services is based on factors such as age, income level, employment status, and potential barriers to employment. Certain priority populations may receive preference for funding.
WIOA Adult Eligibility:
https://www.netxworkforce.org/445/WIOA-Adult-Eligibility -
Job Seeker - Services
Workforce Solutions offers workshops and career services that may include resume development, interview preparation, job search strategies, and career exploration tools.
Job Seeker Services:
https://www.netxworkforce.org/8/Job-SeekerVirtual Workshops:
https://www.netxworkforce.org/428/Virtual-Workshops -
Job Seeker - Services
Training programs must be approved through the Eligible Training Provider System (ETPS) to qualify for WIOA funding. Not all programs or schools are eligible. For more details reach out to one of our offices to speak with a WIOA Career Planner.
WIOA Information:
https://www.netxworkforce.org/506/WIOATWC Eligible Training Provider System (ETPS):
https://www.twc.texas.gov/programs/eligible-training-provider-system-etpsLocal Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices -
Job Seeker - Services
Workforce Solutions publishes labor market information to help job seekers understand in-demand industries and occupations in the region.
Target Occupations / In-Demand Industries:
https://www.netxworkforce.org/453/Target-OccupationsLabor Market Information:
https://www.netxworkforce.org/329/Labor-Market-Information -
Job Seeker - Services
Depending on eligibility and funding availability, support services such as transportation assistance, work-related tools, or other necessary supports may be available to help individuals successfully complete training.
Job Seeker Services:
https://www.netxworkforce.org/8/Job-Seeker -
Job Seeker - Services
Unemployment Insurance claims are managed by the Texas Workforce Commission.
๐ TWC Unemployment Benefits Services Login:
https://apps.twc.texas.gov/UBS/security/logon.do๐ Unemployment Insurance Information:
https://www.netxworkforce.org/132/Unemployment-InsuranceIf you need assistance or access to a computer please come to one of our locations and we can and will gladly assist you.
https://www.netxworkforce.org/147/Workforce-Solutions-Offices -
Job Seeker - Services
PIN resets for Unemployment Insurance must be handled through the Texas Workforce Commission.
TWC Unemployment Benefits Services:
https://apps.twc.texas.gov/UBS/security/logon.doTWC Unemployment Information:
https://www.twc.texas.gov/programs/unemployment-benefitsIf you are having difficulty or would like assistance, please come to one of our locations and we will gladly assist.
https://www.netxworkforce.org/147/Workforce-Solutions-Offices