Workforce Solutions Northeast Texas is a local workforce development board that connects job seekers with employment, training, and support services, and helps employers find, hire, and train workers. We work in partnership with the Texas Workforce Commission and local service providers to support a strong regional workforce. See more on our about us page: https://www.netxworkforce.org/27/About-Us

A workforce development board is a local entity established under state and federal law to guide workforce strategy in a defined region. Boards identify workforce needs, oversee public workforce funding, and coordinate services delivered through contracted providers and partners. See our About Us page for more details.

We serve job seekers, employers, and families living or doing business in Bowie, Cass, Delta, Franklin, Hopkins, Lamar, Morris, Red River, and Titus counties. If you live or work outside these counties check here for your local workforce board or workforce center. https://www.twc.texas.gov/find-locations

Depending on your location you can reach out to us at one of our local Workforce Offices, see our locations page at https://www.netxworkforce.org/147/Workforce-Solutions-Offices, or if you are looking for a board staff member they can be reached at the Contact Us page at https://www.netxworkforce.org/Directory.aspx?did=8. 

No, Workforce Solutions Northeast Texas is a local workforce board created under Texas law and overseen by the Texas Workforce Commission. While it operates using public funds, it is governed locally and functions independently from state agencies. See our About Us page for more information.

About Us page:
https://www.netxworkforce.org/27/About-Us

The organization is governed by a Board of Directors appointed by local elected officials. The board includes representatives from business, education, labor, and community organizations and is responsible for setting policy, approving strategic priorities, and ensuring accountability. See our about us page for more details.

Funding comes primarily from federal and state workforce programs administered by the Texas Workforce Commission, along with grants and other approved funding sources. These funds support workforce initiatives and services throughout the region. See our about us page for more information.

The State of Texas is broken up into 28 workforce board areas. The Texas Workforce Commission oversees workforce board areas and maintains oversight on the boards and the programs statewide and provides funding and guidance. Workforce Solutions Northeast Texas is responsible for implementing those programs locally in accordance with state and federal requirements. If you would like to see the full breakdown of the 28 boards click here. 

Workforce data is collected to understand labor market trends, support informed decision-making, evaluate program outcomes, and guide workforce planning efforts that align with regional economic needs. See our Labor Market page here for detailed and the most current Labor Market Data by clicking here.

The board collaborates with employers, education providers, economic development organizations, and community partners to align workforce initiatives, support career pathways, and address regional workforce challenges. To find out more about our board and how we partner with others check out our About Us page.

The public can stay informed by attending board meetings, reviewing published agendas and reports, and exploring workforce data and publications available on the website. Questions may also be directed to the board office. There are many ways you can access various ways of being informed:

• Sign up for calendar alerts (Main calendar for all closures, job fairs, board meetings, major events)
• Watch for updates on our News Flash (Press releases, events, job fairs, closures)
• Follow us on Social Media (Facebook, Youtube, Twitter/X, LinkedIn)

Board meetings and agendas are available in the agenda center:
https://www.netxworkforce.org/agendacenter

Yes. Board meetings are conducted in accordance with applicable open meetings laws, and meeting information is posted on the website. Visitors must RSVP prior to the meeting date to be added to the agenda. 

Agendas & Minutes:
https://www.netxworkforce.org/agendacenter

Calendar for Board Meetings and other events:
https://www.netxworkforce.org/calendar.aspx?CID=14

Services are available to individuals who are:

• Unemployed

• Underemployed

• Entering or re-entering the workforce

• Looking to change careers

Workforce Solutions Northeast Texas offers resources to help in many stages of the job search and career development process. For a broader overview of services, visit the Job Seeker page:️ https://www.netxworkforce.org/8/Job-Seeker

Workforce Solutions Northeast Texas offers a variety of services, including:

• Access to job search tools and labor market information

• Career exploration resources

• Resume and interview preparation

• Workshops on job search strategies

• Staff assistance to identify training or career development options

Additional services — like personalized case management and training assistance — may be available based on eligibility. See an overview of job search support:
https://www.netxworkforce.org/8/Job-Seeker

No. You do not have to be unemployed to receive job seeker services. Whether you are working but want a better job, changing careers, returning to work, or seeking your first job, Workforce Solutions can help you explore opportunities and resources that fit your goals. See a boarder view of our services at https://www.netxworkforce.org/8/Job-Seeker

Yes, many core services — such as job search assistance, workshops, and access to computers and resource rooms — are provided at no cost to the public. Eligibility requirements apply for some training and supportive services. See more information about our services at https://netxworkforce.org/8/Job-Seeker

You can start by:

• Visiting a Workforce Solutions office in your area

• Contacting staff by phone or email for assistance

• Exploring online tools and resources

Workforce Solutions staff can help you understand what services you qualify for and guide you through next steps. Contact your local office through the Workforce Solutions Locations page or look at the overview of services here.

WorkInTexas.com is the state’s online job-matching system. Registration is free and allows you to:

• Search and apply for jobs

• Build and save a résumé online

• Receive email alerts for job opportunities

• Access career tools

Employers statewide post openings here, and many workforce services link directly to this system. Many of our programs that we assist with (Unemployment Insurance (RESEA), WIOA Job Search, SNAP, Choices (TANF), and Child Care Job Search) require WorkinTexas.com registration as part of the eligibility requirements. Learn more about WorkInTexas:  https://www.netxworkforce.org/433/Work-In-Texascom

Yes. Depending on your situation and eligibility, you may be referred to training programs, education assistance, or career development services that help you build skills for in-demand jobs.

Staff can explain what options may be available to you during your visit or intake appointment. You can see more about WIOA training at https://netxworkforce.org/128/Education-and-Training

Support services can include things like access to:

• Resource rooms and computers

• Printer / Copier usage

• Job search workshops

• Referrals to partners for additional support

• Career and education planning

• Public Transportation Passes (*Specific programs and eligibility must be met.)

• Gas Assistance (*Specific programs and eligibility must be met.)

• Subsidized Employment opportunities (*Specific programs and eligibility must be met.)

• Child Care Assistance (*Eligibility must be met.)

Eligibility for specific supports may vary. More detailed information about various programs can be found here: https://netxworkforce.org/499/Programs

Workforce Solutions offers resume help and interview preparation through workshops and staff support. You can also find tools and tips online through the Job Seeker section or ask for assistance at your local workforce center. We also have prerecorded video workshops located at: https://netxworkforce.org/437/Video-Workshops

Visit the Workforce Solutions Locations and Staff information on the site to find office contact details and hours of operation. Staff in each center can answer questions and connect you with the appropriate services.

Unemployment Insurance (UI) tax forms, including Form 1099-G, are issued by the Texas Workforce Commission (TWC) — not Workforce Solutions Northeast Texas.

To access or request a copy of your 1099-G form, log in to your Unemployment Benefits Services account through TWC:

TWC Unemployment Benefits Services Login:
https://apps.twc.texas.gov/UBS/security/logon.do

Additional information about Unemployment tax forms is available here, TWC Unemployment Benefits Information:
https://www.twc.texas.gov/programs/unemployment-benefits

If you are unable to access your online account, you may contact TWC directly using the contact information provided on their website.

If you need general guidance, Workforce Solutions staff can help direct you to the appropriate TWC resources, Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Form W-2 is issued by your employer, not Workforce Solutions Northeast Texas. If you have not received your W-2:

1. Contact your employer or former employer directly to request a copy.

2. Confirm that they have your correct mailing address.

If you are unable to obtain your W-2 from your employer, you may contact the Internal Revenue Service (IRS) for guidance on how to proceed. IRS Information About Missing W-2 Forms:
https://www.irs.gov/forms-pubs/about-form-w-2

If your concern relates to unpaid wages or an employment dispute, you may contact the Texas Workforce Commission for additional guidance, Texas Workforce Commission:
https://www.twc.texas.gov

If you need general assistance understanding your options, you may contact a Workforce Solutions office for direction to the appropriate agency. Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Eligibility for WIOA Adult services is based on factors such as age, income level, employment status, and potential barriers to employment. Certain priority populations may receive preference for funding.

WIOA Adult Eligibility:
https://www.netxworkforce.org/445/WIOA-Adult-Eligibility

Workforce Solutions offers workshops and career services that may include resume development, interview preparation, job search strategies, and career exploration tools.

Job Seeker Services:
https://www.netxworkforce.org/8/Job-Seeker

Virtual Workshops:
https://www.netxworkforce.org/428/Virtual-Workshops

Training programs must be approved through the Eligible Training Provider System (ETPS) to qualify for WIOA funding. Not all programs or schools are eligible. For more details reach out to one of our offices to speak with a WIOA Career Planner.

WIOA Information:
https://www.netxworkforce.org/506/WIOA

TWC Eligible Training Provider System (ETPS):
https://www.twc.texas.gov/programs/eligible-training-provider-system-etps

Local Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Workforce Solutions publishes labor market information to help job seekers understand in-demand industries and occupations in the region.

Target Occupations / In-Demand Industries:
https://www.netxworkforce.org/453/Target-Occupations

Labor Market Information:
https://www.netxworkforce.org/329/Labor-Market-Information

Depending on eligibility and funding availability, support services such as transportation assistance, work-related tools, or other necessary supports may be available to help individuals successfully complete training.

Job Seeker Services:
https://www.netxworkforce.org/8/Job-Seeker

Unemployment Insurance claims are managed by the Texas Workforce Commission.

👉 TWC Unemployment Benefits Services Login:
https://apps.twc.texas.gov/UBS/security/logon.do

👉 Unemployment Insurance Information:
https://www.netxworkforce.org/132/Unemployment-Insurance

If you need assistance or access to a computer please come to one of our locations and we can and will gladly assist you.
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

PIN resets for Unemployment Insurance must be handled through the Texas Workforce Commission.

TWC Unemployment Benefits Services:
https://apps.twc.texas.gov/UBS/security/logon.do

TWC Unemployment Information:
https://www.twc.texas.gov/programs/unemployment-benefits

If you are having difficulty or would like assistance, please come to one of our locations and we will gladly assist.
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Child Care Assistance helps eligible families pay for child care while parents work, attend school, or participate in approved workforce activities. The program is funded through state and federal workforce programs and administered locally through Workforce Solutions Northeast Texas.

Learn more about the program:
https://www.netxworkforce.org/118/Child-Care-Services

Eligibility is based on several factors, including:

• Family income

• Household size

• Work, school, or approved training activity

• Availability of funding

Eligibility requirements are set by the Texas Workforce Commission and applied locally.

View eligibility requirements:
https://www.netxworkforce.org/439/Eligibility-Requirements

You will be given a 12 month eligibility period. If your experience a permanent loss in work or training or your family income has exceed the income guidelines, you will need to contact our office within 14 days of the change. Families must continue to meet eligibility rules and report required changes to remain eligible. If you have a specific issue please call the Child Care Services Department at (903) 794-8999 or (800) 874-3226 to discuss.

More information for Parents:
https://www.netxworkforce.org/201/For-Parents

In some cases, limited child care assistance may be available while a parent is seeking employment. Availability depends on program rules and funding.  For any questions or concerns, contact CHILD CARE SERVICES 903-794-8999 or email: ccs@netxworks.org

https://www.netxworkforce.org/439/Eligibility-Requirements

Families can apply or request information by contacting Workforce Solutions Northeast Texas or visiting the Child Care Services section of the website.

Start here:
https://www.netxworkforce.org/118/Child-Care-Services

Required Documents:
https://netxworkforce.org/242/Application-Check-List

Applicants must provide documentation such as proof of income, household information, and work or school verification. Please review the Application Check list below for the full options for documents.

Application Checklist:
https://www.netxworkforce.org/242/Application-Check-List

If you have any questions, please contact us by email at ccs@netxworks.org or telephone: 903-794-8999 or 1-800-874-3226.

Families must report all sources of income for household members as required by program rules. Accurate reporting helps ensure eligibility is determined correctly.

More information is available on the eligibility page:
https://www.netxworkforce.org/439/Eligibility-Requirements

Required Documents:
https://netxworkforce.org/242/Application-Check-List

Yes. Due to limited funding, eligible families may be placed on a waitlist before services can begin. This can change through out the year so we recommend calling the Child Care Services Department at (903) 794-8999 or (800) 874-3226 to find out whether a waitlist is currently in place. See more about the Waitlist below:

Waitlist Expectations:
https://www.netxworkforce.org/503/Waiting-List-Expectations

Some families may be required to pay a parent share of cost, based on income and household size. This amount is paid directly to the child care provider. If you have a specific issue you would like to discuss please call the Child Care Services Department at (903) 794-8999 or (800) 874-3226 to discuss.

More information for parents:
https://www.netxworkforce.org/201/For-Parents

Parents are encouraged to review licensing status, observe classroom environments, and use quality indicators when selecting a provider.

Parent Resources:
https://www.netxworkforce.org/201/For-Parents

How to Choose a Child Care Facility:
https://www.netxworkforce.org/221/How-To-Choose-A-Childcare-Facility

If you have any questions, please contact us by email at ccs@netxworks.org or telephone: 903-794-8999 or 1-800-874-3226.

Providers may charge parents the assigned parent share of cost (PSOC) and any additional fees consistent with their private pay policies. Families are responsible for reviewing provider policies before enrolling. Depending on eligibility, income and other factors you may have part or all of your child care fees covered. 

Child Care Services Information:
https://www.netxworkforce.org/201/For-Parents

For any questions or concerns, contact CHILD CARE SERVICES 903-794-8999 or email ccs@netxworkforce.org

Yes. Workforce Solutions provides an interactive map to help families locate child care providers by area.

Child Care Provider Interactive Map:
https://www.netxworkforce.org/376/Child-Care-Provider-Interactive-Map

As long as there is no waiting list in place, you may begin the program after all required documentation has been received and you are determined to be eligible for the program. Once you have returned your eligibility packet and documentation, it could take up to 20 days to determine your eligibility. The time it takes to begin services varies based on eligibility, funding availability, and provider selection. Families may be placed on a waitlist before services can start.

More information:
https://www.netxworkforce.org/118/Child-Care-Services

All clients are required to notify their child care provider any time a child will be absent. The child care provider is required to report to Workforce Solutions Northeast Texas when a child is absent 5 consecutive days. (i.e. Monday - Friday; Wednesday, Thursday, Friday, Monday, Tuesday). The Provider will be paid based on the days of care you are authorized based on schedule and needs. Every time the child care provider reports your child(ren) absent will count against the total number of absences allowed within your 12-month period. Workforce Solutions Northeast Texas will pay the child care provider every other week for your child(ren)'s care. You will be required to pay a portion of your child care cost, called a parent share of cost, to the child care provider.

More information for Parents:
https://www.netxworkforce.org/201/For-Parents

Child care assistance is based on approved care hours. Consistent attendance is important, and excessive absences may affect continued eligibility. Paying the Parent share of cost during absences assures the provider will reserve a place for your child while he/she is absent. Children are allowed 40 absences within their 12-month eligibility period.

Families are required to report certain changes, including:

• Changes in income

• Changes in employment, school, or training status

• Changes in household size

• Changes in child care providers

Reporting changes on time helps avoid interruptions or overpayments. Please contact us to report changes. Phone 903-794-8999, Text 903-309-2511, Email ccs@netxworks.org, or Fax 903-794-8012

More information for parents:
https://www.netxworkforce.org/201/For-Parents

During recertification, families must verify continued eligibility, including income and work or school participation.

See Eligibility requirements:
https://www.netxworkforce.org/439/Eligibility-Requirements

If you have any questions, please contact us by email at ccs@netxworks.org or telephone: 903-794-8999 or 1-800-874-3226.

Families should contact their assigned child care services office or caseworker for questions related to eligibility, reporting changes, or payments. For any questions or concerns, contact CHILD CARE SERVICES 903-794-8999 or email ccs@netxworks.org 

Contact information is available on the website:
https://www.netxworkforce.org/118/Child-Care-Services

To receive Workforce child care referrals, you must be a regulated child care provider in good standing with Child Care Regulation (CCR). Providers must meet state licensing or registration requirements.

Learn more about becoming a regulated provider:
https://www.hhs.texas.gov/services/safety/child-care

For local program participation information:
https://netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Parents have the right to choose any eligible provider that meets program requirements. Workforce Solutions does not assign children to providers. Families select providers based on availability and their individual needs.

Find out more information about provider information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

The interactive map allows providers and families to view participating child care providers by location.

Interactive Map:
https://www.netxworkforce.org/376/Child-Care-Provider-Interactive-Map

Provider reimbursement rates vary by age group and care type and are published on the website. More information can be found there for the rates based on the type of care as well. If you have other questions please call Child Care Services at 903-794-8999.

Provider Reimbursement Rates:
https://www.netxworkforce.org/205/Provider-Reimbursement-Rates

Payments are made directly to providers based on authorized care and attendance reporting. Providers must follow attendance submission guidelines to ensure timely processing. Providers will have the reimbursement payment directly deposited into a specified checking or savings account. A direct deposit form must be completed and returned with a voided check. If you have a change of address, you must notify us in writing of the change. Also, you must notify us if you change banks to complete the necessary forms.

For more information about Providers:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Payment timing depends on:

• Accurate and timely attendance reporting

• Authorization status

• Completion of required documentation

Delays may occur if information is incomplete or incorrect.

For more information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Referrals depend on:

• Parent choice

• Availability of children in your service area

• Provider compliance status

• Funding availability

Being an approved provider does not guarantee referrals.

For more information about providers:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Providers must report attendance according to Workforce Solutions procedures and timelines. Accurate attendance reporting is required for reimbursement. Providers should ensure that attendance records reflect actual care provided and comply with program requirements.

For specific reporting procedures, contact the Child Care Services office or refer to provider guidance materials.

Child Care Services information:
https://www.netxworkforce.org/98/Child-Care-Services

Provider Information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Yes. Providers must submit attendance according to established reporting timelines. Late or inaccurate submissions may delay payment.

Child Care Services Provider Information:
https://www.netxworkforce.org/202/For-Providers

Reimbursement policies regarding absences are governed by program rules. Absences should be reported within 3 days per TWC guidance, see the report an absence page below. Providers should follow established attendance and absence reporting requirements to ensure compliance. You may call (903) 794-8999 if you have questions.

Report an absence:
https://www.netxworkforce.org/523/Report-an-Absence-for-Providers

Provider information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Child care providers must report certain attendance issues, including extended absences, no-contact situations, or when a child stops attending. To ensure timely processing and compliance with TWC requirements, please submit absence notifications directly through our online reporting form.

You can report an absence here:
https://www.netxworkforce.org/523/Report-an-Absence-for-Providers

If you have questions about whether a situation requires reporting, please contact Child Care Services before submitting your request at ccs@netxworks.org or (903)794-8999

No. Child care providers are not employees of Workforce Solutions Northeast Texas. Providers operate as independent businesses and are responsible for their own taxes, licensing, and business obligations.

Provider information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Providers must notify Child Care Services of changes to:

• Address

• Contact information

• Licensing status

• Ownership

• Banking or direct deposit details

Timely updates help prevent payment delays. All changes must be submitted in writing by fax, mail or email.

Provider Information:
https://www.netxworkforce.org/202/For-Providers

You may call (903) 794-8999 if you have questions.

Providers should contact the local Child Care Services office for assistance with:

• Billing questions

• Attendance reporting

• Authorizations

• Compliance matters

Contact information:
https://www.netxworkforce.org/98/Child-Care-Services

You may call (903) 794-8999 if you have questions.

No. Workforce youth programs may serve both:

• In-school youth, and

• Out-of-school youth

Eligibility criteria differ depending on the participant’s age, school status, and other qualifying factors.

Review eligibility requirements:
https://www.netxworkforce.org/447/WIOA-Youth-Eligibility

Workforce Solutions offers youth programs designed to help eligible young people access career guidance, education support, financial literacy, work experience, and training. Services are provided through the Workforce Innovation and Opportunity Act (WIOA) and other workforce initiatives.

Learn more about youth services:
https://www.netxworkforce.org/237/Youth 

Youth services are available to individuals who meet certain age (16-24) and eligibility criteria. Programs typically serve young people in high school, out of school, or transitioning into further education or employment.

Eligibility details (including age ranges and qualifying factors) are outlined on the official eligibility page.

See eligibility information:
https://www.netxworkforce.org/447/WIOA-Youth-Eligibility

Youth services typically serve young people starting in their mid-teens (16) through their early twenties (24), with different eligibility criteria depending on whether the youth is in school or out of school. Specific age ranges and requirements are provided on the eligibility page:

See eligibility information:
https://www.netxworkforce.org/447/WIOA-Youth-Eligibility

Youth services may include:

• Career counseling and planning

• Financial literacy education

• Labor market and employment information

• Activities that help prepare for and transition to post-secondary training or education (such as GED or college)

• Paid or unpaid work experience opportunities

• Support for overcoming barriers to education and employment

• Incentives for reaching goals.

For a full overview of youth supports:
https://www.netxworkforce.org/237/Youth

No. Workforce youth services are available at no cost to eligible participants. There may be expectations around participation or documentation to confirm eligibility, but there is no direct fee for services.

For a full overview of youth services:
https://www.netxworkforce.org/237/Youth

Youth (or parents/guardians) can connect with Workforce Solutions by:

• Visiting a Workforce Solutions Office in person

• Contacting staff by phone or email

• Using the youth services page to find more information and contact details

Workforce staff can help assess eligibility and guide next steps.

Required documentation may include:

• Proof of age

• Proof of residency

• School status verification

• Income documentation (if applicable)

Specific documentation requirements depend on eligibility criteria.

Eligibility details:
https://www.netxworkforce.org/447/WIOA-Youth-Eligibility

Yes! Workforce Solutions organizes youth-focused events such as career expos and employment experiences that help students and young adults learn about local industries, explore career pathways, and connect with employers. There are many experiences we have for youth specifically; our SEAL program helps youth with disabilities work during the summer to find a future career path; the Student Internship programs with area schools allow students to gain experience, industry connections and job skills directly related to their educational career path and our partnership with various employers and industry partners to offer the FLY - Financial Literacy for Youth program / LEAP program.

Example of one event: LEAP Youth Career Expo provides career information and hands-on insights into in-demand careers. To See more information about this event click here https://www.netxworkforce.org/367/LEAP-Youth-Career-Expo

Summer Earn and Learn (SEAL) is a program offered in partnership with Texas Workforce Solutions - Vocational Rehabilitation Services (VRS).  To be eligible you must be a VRS customer and be referred by your VRS case manager into the program. One approved the SEAL participant and Workforce Solutions Northeast Texas work together to find you a summer employer sponsor and you will be placed with the employer sponsor for the duration of the summer program and be paid by for your services. To get registered with VRS and get more information please look here: https://netxworkforce.org/508/Vocational-Rehabilitation

Yes. Workforce Solutions supports youth with education and training resources — including help earning a high school equivalency credential (GED).

Learn more about GED support:
https://www.netxworkforce.org/266/Get-Your-GED 

Yes. Eligible youth may participate in paid or unpaid work experience opportunities designed to help them build workplace skills, explore career options, and gain hands-on experience in real work settings.

Work experience opportunities vary based on eligibility, funding, and availability.

Learn more about Youth Services:
https://www.netxworkforce.org/237/Youth

Some youth programs have income eligibility requirements, while others may serve specific target populations based on program guidelines. Please reach out to one of our offices to assist with eligibility requirements based on your situation. 

WIOA Youth Eligibility:
https://www.netxworkforce.org/447/WIOA-Youth-Eligibility

Our Locations:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Eligible youth may participate in paid or unpaid work experience programs designed to build job skills and workplace readiness. If you have specific questions please reach out to us at one of our locations.

Youth Services:
https://www.netxworkforce.org/237/Youth

Local Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Workforce Solutions partners with employers to support hiring, training, and workforce development needs. Services are designed to help businesses recruit qualified candidates, develop employee skills, and respond to workforce challenges. Learn more about our services or reach out to our business services staff at our local office or via email at Business.Services@netxworks.org

Learn more about employer services:
https://www.netxworkforce.org/20/Employers

Locations:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Many employer services are provided at no cost, including job postings, applicant referrals, labor market information, and workforce consultations. Some training programs may have eligibility requirements or cost-sharing guidelines. Testing fees are normally paid by Workforce Solutions, which means that tests are administered free to both job seekers and employers. If your company chooses to make use of these customized assessments in large quantity, then you may be asked to pay a portion of the fees. Contact your local office for bulk assessment pricing information.

Office Locations & Contact information:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Employers can post job openings through WorkInTexas.com, the state’s official job matching system. Posting allows businesses to connect with job seekers throughout Texas. If you would like us to handle this for you contact your local Workforce Solutions office to set up an employer account. Registration is free, and it takes approximately 5 minutes. Please have the following information available: • TWC Tax ID or Federal Employer ID (FEIN) • Business address, phone, fax, and primary point of contact.  Once registered our local staff will have to verify the account.  If you have not had your account verified within 2 business days, please e-mail our staff at Business.Services@netxworks.org or call your local office.

Locations/Contact Information:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

More information about WorkinTexas.com:
https://www.netxworkforce.org/433/Work-In-Texascom

Workforce Solutions follows federal Priority of Service requirements, which give eligible veterans priority in receiving referrals to job openings. This may affect the timing of referrals after a job is posted. After the first 48 hours a posting is open then it is open to all applicants.  There are benefits to hiring veterans which can be seen below:

Hiring Veterans, including tax benefits:
https://www.netxworkforce.org/390/Hiring-Veterans

Hiring those from certain target groups that face significant barriers to employment information:
https://www.netxworkforce.org/326/Incentives

Yes. Employers may receive assistance with:

• Continual Job matching support while your position is open to help find qualified talent.

• Pre-Interview with potential applicants to refer skilled individuals.

• Pre-screening services to narrow down the applicants to the most qualified.

• Conducting assessments / testing for applicants to obtain the best skilled.

• Reduce HR overhead by accepting and forwarding Applications / Resumes for open positions.
  
  

Workforce staff can help connect businesses with qualified candidates based on job requirements, think of Workforce Staff as an extension and support for your Human Resources staff. Find out more about our recruitment services at: https://www.netxworkforce.org/321/Finding-and-Recruiting-Employees

There are several reasons: 

• If a job opening has been filled, we do not want to waste your time by continuing to send applicants. 
• If your new hire is receiving Unemployment Insurance or public assistance, noting hire information promptly will help prevent fraud.
• Texas law requires that all new hires or re-hired employees be reported within 20 calendar days of the hire.

Hiring and workforce data help measure program outcomes, improve service delivery, and ensure compliance with state and federal requirements. Information collected is used to evaluate workforce initiatives and support regional planning. Please check out any of the links below for more information:

Other Resources (Required Signs, Texas Employers Handbook, Unemployment Information):
https://www.netxworkforce.org/334/Other-Resources

TWC New Hire Reporting:
https://www.twc.texas.gov/employer-resources/new-hire-reporting

Depending on eligibility and funding availability, employers may qualify for workforce training programs that support skill development for new or incumbent workers. The programs can help with Small and Large businesses and can even be a continual opportunity for employees each year or new hires and be an HR benefit to invest in training for all staff. 

Learn more about training programs:
https://www.netxworkforce.org/328/Texas-Workforce-Commission-Skills-Traini

Workforce Solutions provides Rapid Response services to assist employers and employees during layoffs, closures, or workforce reductions.

Services may include:

• On-site information sessions

• Unemployment guidance

• Job search assistance for affected workers

If you are an employer facing layoffs and company closures, Workforce Solutions Northeast Texas can offer you and your employees’ transition and re-employment services at no cost. For more information on these services, please click below or email Business.Services@netxworks.org 

Rapid Response services:
https://www.netxworkforce.org/332/Rapid-Response-Services

Yes. Workforce Solutions may assist employers with organizing job fairs, recruitment events, or customized hiring efforts. We also put on multiple events through the year around our office locations. Please reach out to our business services staff at Business.Services@netxworks.org or call one of our locations to see what is available or to arrange an event with us.

Locations:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Employer Services:
https://www.netxworkforce.org/20/Employers

Please reach out to the staff named on the flyer, call us at one of our locations closest to you or the event or e-mail our business services staff at Business.Services@netxworks.org

Locations:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Yes. Workforce Solutions offers labor market information to help employers understand:

• Industry trends

• Wage data

• Occupational demand

• Regional workforce conditions

Explore labor market information:
https://www.netxworkforce.org/329/Labor-Market-Information

Labor market data is available to help employers understand industry trends and workforce demand. The Industry Snapshot provides detailed information about various industries within the Northeast Texas region. This resource offers insights into industry trends, employment statistics, and economic contributions, helping stakeholders understand the regional economic landscape. We also have a list of in-demand / target occupations below:

Industry Snapshot:
https://www.netxworkforce.org/408/Industry-Snapshot

Target / In-Demand Occupations:
https://www.netxworkforce.org/453/Target-Occupations

Labor Market Information:
https://www.netxworkforce.org/329/Labor-Market-Information

Employers can access labor market reports and data through state and regional workforce information tools. Our Labor Market Information page is updated monthly and quarterly as data is available with the most current information along with helpful links directly to state and federal sources. Think of it as your one stop shop for Labor Market data.  If you do not see something you need, feel free to reach out to us for a customized report.

Labor Market Information:
https://www.netxworkforce.org/329/Labor-Market-Information

Customized report request:
Send Jeff Clapp a message

The Texas Workforce Commission handles all Unemployment Insurance claims through statewide Tele-Centers. You may contact them by phone at 800-939-6631 or visit their website at https://www.twc.texas.gov/employer-resources/ebs

Per TWC Employer Notices page (https://www.twc.texas.gov/programs/unemployment-tax/employer-notices) "To be eligible for unemployment benefits, claimants must be willing, able, and available for full-time work and they must apply for and accept suitable work. If you made a job offer to an applicant or gave your employees a chance to return to work but they refused, TWC needs to know. Please report these instances on our online Employer Work Refusal Documentation form. Although TWC will take appropriate action when you submit a report on individuals receiving unemployment benefits, not all submissions will prompt a return correspondence."  If an interview opportunity is refused, there are options available for reporting it as well. 

TWC Reporting a Job Refusal or Failure to Attend an Interview overview:
https://www.twc.texas.gov/sites/default/files/ui/docs/report-job-refusal-twc.pdf

TWC Work Refusal Reporting System
https://apps.twc.texas.gov/EBS_REF/ewrd/employeeWorkRefusalDoc

Yes. Federal law requires Priority of Service for eligible veterans and certain spouses in workforce programs. There are many advantages to hiring veterans (Leadership, Tax Credits and skilled workforce to name a few) and more can be seen below as well as services we provider to veterans and their familes:

Benefits of Hiring a Veteran:
https://www.netxworkforce.org/390/Hiring-Veterans

Veteran Services Information:
https://www.netxworkforce.org/133/Veterans

Vendors interested in doing business with Workforce Solutions Northeast Texas must complete the vendor registration process.

Register as a vendor:
https://www.netxworkforce.org/143/Vendor-Registration

More information about doing business with us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

View current opportunities:
https://www.netxworkforce.org/Bids.aspx

Child care providers interested in participating in the Child Care Services (CCS) program must meet state regulatory requirements and comply with Workforce Solutions program guidelines.

For detailed information about eligibility, payment procedures, attendance reporting, and provider responsibilities, please refer to the Child Care Provider resources.

Child Care Services Provider Information:
https://www.netxworkforce.org/98/Child-Care-Services 

Learn more about becoming a regulated provider:
https://www.hhs.texas.gov/services/safety/child-care

You may call (903) 794-8999 if you have questions.

Organizations interested in providing services, responding to procurement opportunities, or partnering with Workforce Solutions should review current opportunities and procurement guidelines on the website.

More information about doing business with us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Register as a Vendor:
https://www.netxworkforce.org/143/Vendor-Registration

View current opportunities:
https://www.netxworkforce.org/Bids.aspx

All Requests for Proposals (RFPs), Requests for Quotes (RFQs), and other procurement opportunities are posted on the Workforce Solutions Northeast Texas website when available.

Interested parties are responsible for monitoring the website for open solicitations and deadlines. Deadlines are strictly enforced.

More information about doing business with us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Register as a Vendor:
https://www.netxworkforce.org/143/Vendor-Registration

View current opportunities:
https://www.netxworkforce.org/Bids.aspx

For procurement, vendor registration, or partnership questions, refer to the Doing Business With Us page for contact information and guidance.

Procurement & Vendor Information:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Contact us:
https://www.netxworkforce.org/Directory.aspx?did=8

Yes. Vendors must meet all applicable federal, state, and local requirements, including compliance with workforce regulations, nondiscrimination policies, reporting standards, and contractual obligations outlined in each solicitation.

Specific requirements are detailed within each Request for Proposal (RFP) or bid opportunity.

Review procurement requirements:
https://www.netxworkforce.org/140/Doing-Business-with-Us

View current opportunities:
https://www.netxworkforce.org/Bids.aspx

Service providers are selected through a competitive procurement process in accordance with federal, state, and local workforce regulations. Evaluation criteria are outlined in each solicitation document.

More information about doing business with us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Register as a Vendor:
https://www.netxworkforce.org/143/Vendor-Registration

View current opportunities:
https://www.netxworkforce.org/Bids.aspx

Award decisions are made following the evaluation process outlined in the solicitation. Vendors who submit proposals will be notified according to the timelines and procedures described in the bid document.

Award information may also be posted publicly in accordance with procurement transparency requirements.

👉 View current and past bid opportunities:
https://www.netxworkforce.org/Bids.aspx

Training providers may qualify to deliver workforce-funded training programs if they meet eligibility and performance requirements.

For information about training opportunities and participation requirements:

Doing Business With Us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Texas Workforce Commission Eligible Training Provider System (ETPS):
https://www.twc.texas.gov/programs/eligible-training-provider-system-etps 

Organizations interested in collaboration, outreach partnerships or workforce initiatives should contact the board office or review partnership information.

Doing Business With Us:
https://www.netxworkforce.org/140/Doing-Business-with-Us

Contact us:
https://www.netxworkforce.org/Directory.aspx?did=8

Yes. Workforce Solutions Northeast Texas has a number of data sources that can be beneficial to employers and assist in the decision-making process. Our Labor Market Page is consistently updated with the most recent data available.  

Explore workforce data and information - specific to Northeast Texas: 
https://www.netxworkforce.org/329/Labor-Market-Information

Texas Labor Market Information (LMCI):
https://www.lmci.state.tx.us

For assistance with your WorkInTexas.com account, including password resets or username recovery, visit the official WorkInTexas website.

WorkInTexas Login Page:
https://www.workintexas.com

If you need additional assistance, contact your local Workforce Solutions office.

Workforce Solutions Offices (locations & contact information):
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

If you experience technical issues while using the website, try clearing your browser cache or using a different browser.

If problems continue, contact a Workforce Solutions office for assistance.

Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

For the best experience using WorkInTexas.com or Workforce Solutions online services, use a current version of a modern web browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox. Older browsers may not support all features.

If you continue to experience technical issues, contact your local Workforce Solutions office for assistance.

Workforce Solutions Offices (locations & contact information):
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

WorkInTexas Website:
https://www.workintexas.com

Unemployment Benefits accounts are managed by the Texas Workforce Commission (TWC). Workforce Solutions Northeast Texas does not have access to reset Unemployment passwords.

To reset your password or access your Unemployment Benefits account, visit the Texas Workforce Commission website, TWC Unemployment Benefits Services Login:
https://apps.twc.texas.gov/UBS/security/logon.do

For additional help with Unemployment Benefits, TWC Unemployment Benefits Information:
https://www.twc.texas.gov/programs/unemployment-benefits

If you need general guidance, you may contact a Workforce Solutions office, and staff can help direct you to the appropriate TWC resources, Workforce Solutions Northeast Texas:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

If you are unsure which program or service applies to your situation, contact a Workforce Solutions office. Staff can help guide you to the appropriate program or resource.

Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Forms and applications are available on the appropriate program pages below:

Child Care Services Information & Forms:
https://www.netxworkforce.org/98/Child-Care-Services

Unemployment Insurance Benefits:
https://www.netxworkforce.org/132/Unemployment-Insurance

Unemployment Benefits Online Portal:
https://apps.twc.texas.gov/UBS/security/logon.do

SNAP E&T:
https://www.netxworkforce.org/500/SNAP-ET

Choices (TANF):
https://www.netxworkforce.org/501/Choices

Employers (Free required posters):
https://www.netxworkforce.org/334/Other-Resources

Employers (Reporting Refusal to work / Interview):
https://www.twc.texas.gov/employer-resources/ebs

If you are unsure which form you need, contact your local Workforce Solutions office for guidance.
Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Workforce Solutions Northeast Texas provides language assistance services (Language Line) to individuals with limited English proficiency. We also have a video phone with an ASL interpreter available for public use at each of our offices. Come by or contact your local office to request assistance.

Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Yes. Workforce Solutions provides reasonable accommodations in accordance with applicable laws. If you require assistance or accommodations, contact your local Workforce Solutions office. 

Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

For additional Equal Opportunity information, Texas Workforce Commission Civil Rights Division:
https://www.twc.texas.gov/programs/civil-rights

If you believe you have experienced discrimination or have a complaint related to workforce services, you may file a complaint according to established procedures.

You may begin by contacting your local Workforce Solutions office.

Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

For civil rights complaints, employer complaints or housing complaints, Texas Workforce Commission Civil Rights Division:
https://www.twc.texas.gov/programs/civil-rights

Report Fraud: Online or Phone: State agencies have a duty to prevent, detect, and eliminate the misuse of taxpayer funds. The Texas Labor Code authorizes Texas Workforce Commission (TWC) to investigate allegations of fraud, waste, and program abuse. Waste, fraud, and abuse of taxpayer dollars will not be tolerated and will be punished to the fullest extent of the law. Reporting Fraud, Theft, Waste or Abuse in a TWC Program.

TWC Fraud Reporting:
https://www.twc.texas.gov/services/report-fraud

You may also contact Workforce Solutions Northeast Texas directly, Workforce Solutions Offices:
https://www.netxworkforce.org/147/Workforce-Solutions-Offices

Public information requests may be submitted to Workforce Solutions Northeast Texas in accordance with the Texas Public Information Act.

Board contact information:
https://www.netxworkforce.org/Directory.aspx?did=8

Texas Workforce Commission - Open Records Request:
https://www.twc.texas.gov/services/open-records

Texas Public Information Act Information:
https://www.texasattorneygeneral.gov/open-government/members-public/how-request-public-information